🔧 The Import Doctors Foreign Auto Specialists

Got an oil change at Meineke that included an inspection. They told me I needed several things done on the car and wanted to charge several hundred dollars. I I got in with The Import Doctors within the week on a cancellation. For a $130 diagnostic, they checked on the engine leak that Meineke said I needed repaired. Turns out I didn't need any of the work done that Meineke had recommended. Stephen walked me through each step and even took the time to point things out under the hood. Got everything done within a few hours. Super helpful, and I'm walking away with more knowledge!

Steve really knows what he is doing. I have a 2007 VW Passat Wagon and I ripped off the driver's side mirror backing out of a parking space. I filed an insurance claim and the insurance company totaled the car! It is still in excellent condition except for the driver's side mirror. Steve said they could replace the mirror assembly but not do any body work. I purchased a replacement mirror from Rock Auto and Steve and company had it replaced in less than 2 hours. Not a perfect match to the car because it is just primed, but it has a big wrinkle in the door anyway, which does not cause any problems. Steve was flexible in fixing what made it operational at a reasonable price without worrying about cosmetics. Hey, it's a 17 year old car!! I am one happy camper because the insurance company paid me the street value of the car as part of totaling it! Steve also explained why the timing chain really doesn't need to be replaced as a maintenance item for which a dealership said I was due. Steve isn't just an owner, he also works on the cars and knows what he is talking about. This is my go to repair place - they will give you the straight scoop.

Steve is now my forever go-to mechanic in Seattle. I live here in southern CA but bought a used Audi for my daughter who lives and attends college in WA. Imagine my daughter’s horror: I just bought her a used, pretty little car with AWD. She was in love at first sight. I had it checked out with my SoCal mechanic and everything was great. All of the services were done at a local Audi dealer on time every time… did I mention from the Audi dealer? But within a week of transporting the car to her an alert screams “Switch Off Engine! The oil pressure is low!” She calls crying as she driving home from work saying she didn’t do anything wrong but the alert tells her to stop driving immediately. I desperately tried to find a reputable mechanic over the weekend - out of state - with no knowledge of the city but thankfully google led me to Steve. He was quick to respond and even allowed her to come that very morning despite his loaded schedule. He diagnosed her car, sent me texts of each inspection check he performed (with pictures) using an app of some sort that was very detailed. He discovered the problem was a broken solenoid bolt that caused the oil leak; replaced it; added new oil; drove it around to check the oil pressure; rechecked any faulty codes and called me to tell me my daughter’s car is all fixed…. … Wait for it … The bill was just a fraction of the costs I thought I might have a pay. He could have said it was a gasket leak, or worse engine damage, etc. I wouldn’t know and couldn’t know but he was thorough, honest, and so impressively great professional. I love cars, but I’m not a mechanic and he saved me. He saved my dad-cred, saved me time, energy and money. I’m my daughter’s hero but he’s my mechanic hero. I will never send my daughter anywhere else. Everyone else in Seattle should do the same. Thanks Steve.

I don't like to be negative. But, I don't like being taking advantage of or being ripped off. I WAS A LONG TIME CUSTOMER. But THIS is NOT the same shop that the old owner, Jim once ran. I took my Vanagon in last year, at a time were I was sick, and was ripped off. After a year of cooling off and talking to other mechanic friends and shops. It's clear they ripped me off and over charged. To make matters worse, even after spending 3 times what I should have, I am now still forced to redo the fueling systems because of the poor work. It's a chop shop, in out, make a few bucks. But care not what happens long term. But the fact I have to drop the fuel tank, AGAIN, after paying so much (a new tank is 250), and not getting a new tank because they were too lazy to replace the 30+ year old fuel lines connecting. Just lame and unacceptable. I have been warning my fellow Vanagon's nuts, and have heard similar claims as well, so this is a pattern. And ultimately why I'm writing this, to warn others. Moving on... So many good shops our there, this is NOT one of them. Hope your enjoying retirement Jim, well missed.

Steve and his team really care about their customers. I took my Mazda CX-5 to their shop after the dealership quoted me $1500 in repairs. Import Doctors did a free inspection of the car and found absolutely nothing wrong with it. They saved me a huge chunk of money and were absolutely lovely in explaining exactly what they were looking for during the inspection. I also got an in depth report of the inspection to keep. Will definitely return for service the next time my car ACTUALLY needs it. Thank you Import Doctors!