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Anna
Juan got me in on a Saturday (day after 4th of July) and replaced my Subaru's starter in just a few hours. Great communication and didn't overcharge me!
Sriram Krish
I had a moment of panic when I started my Honda Odyssey and was suddenly bombarded with every warning light imaginable — front collision warning, lane departure, brake system, you name it. I had no idea what was wrong and was genuinely freaking out. I pulled into Hazael’s, hoping someone could take a quick look. Not only did they not turn me away, but in the middle of working on other cars, the team took time out to help me — patiently and without rushing. They checked the battery, ran diagnostics, reset systems, and walked me through what might be going on, calmly and clearly. They didn’t charge me a dime for the help, even though they easily could have. They simply wanted to make sure I was okay and safe to drive. In the end, the issue resolved on its own — but the way Hazael’s handled it made a lasting impression. This review isn’t about a big repair job — it’s about how honest, kind, and human these mechanics are. They’ve earned my full trust, and I’ll absolutely be bringing my car back to Hazael’s the next time I need anything.
Andrea Lowell
TLDR: Exceptional brake service and outstanding customer experience. HIGHLY RECOMMEND. Our brakes went out 400 miles from home. We called everywhere, went everywhere. No one has the parts for our 80-series 1990 Land Cruiser. The specialty brakes shop sent us to Hazael! Initially, they told us the same thing everyone else did. We were SOL. Luckily the gentleman with the longer hair took mercy on us and he spent ALL DAY driving to shops and literally opening boxes of brake pads trying to find one that would match ours. With some grinding and true know-how, these guys got us on the road again safely! This is where experience, skill, and ingenuity are key. And that's what you need in a mechanic, no matter your car's dilemma. They did not have to go to the extreme lengths that they went to (and do same day service!). But...they did! I will forever have great reverence for the lengths they went to in order to get us back on the road. They're a real-deal shop with real-deal guys who know their stuff and give it to you straight. There was no BS, no trying to upsell, no fluff. From the bottom of my family's hearts, we thank you, Hazael's. You handled our emergency road-trip situation like true heroes. HIGHLY RECOMMEND!!!!!!! - Andrea
William Woodruff
I had the control arms replaced on my 2012 Mazda 5 by Juan. I had asked him to save the old parts. I want to see how much they were worn. His team performed a great job at 30% less than all the other mechanics I called. I will certainly be going back to him again!
Quen tin
Hazael runs a great shop. I have had all 3 of my cars needing to visit him and every time he saves me money and time.
Nearby Auto Repair Shops
10218 Greenwood Ave N, Seattle, WA 98133, United States
8715 Aurora Ave N, Seattle, WA 98103, United States
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