🔧 "Doctor" Don's Automotive

Purchased a truck had them do maintenance and check everything out they told us that our transmission was fried and that it would cost $12000 to fix it.thay Said they topped off the transmission fluid. Mind you. The truck drove in there. when we left the truck would not drive at that point. it was 11 court shy on transmission fluid.Never told us about the oil leak or anything else that was wrong with the truck from their inspection. We added the eleven quarts and the truck is fine

Hey! So, I am a super anal person, what that means is that I double and triple check everything before I go places. I heard of this place from of one of my friends, and decided to give it a chance. When I got there, they asked me if I wanted a full exam, or a cursory one. I told them that since I was driving my car back to NC that it may be best to have a full inspection ($200ish). After the inspection, they told me exactly what was going on and gave me a quote. When I heard the number, I was curious at first. I wasn't sure if the quote they gave me was fair, so I called my mechanic back in NC to ask if it was fair. They said it was, so I decided to trust that they were good, and paid them for all of the services they said I needed. When I got my car back, it was fine for the first day or two, then I noticed that when I was driving it was making a weird rattling noise. I wasn't sure if it was a new issue, or something happened during the work they did. So, I called the place back and asked for my car to be seen again. I was expecting another $200 bill (or most likely more) for them looking at my car, but they didn't charge me a thing! From what it sounds like, the rattling has to do with my AC, and it's not a major issue. All this to say, they are very fair, and honor previous payments. I have already recommended this place to other travel healthcare workers, and I would highly recommend it if you are looking for a trustworthy mechanic.

Had AAA tow my car here over the weekend and they called first thing Monday morning to let me know they had it. Then Christian and Rick called me several times throughout the day to update me on what was going on with my car and what they recommended. I’ve never dealt with a car’s engine totally dying before, and they helped guide me through calling the dealership and what questions to ask about warranty coverage. They also recommended a towing company (shout out Cooper’s Towing) to have it towed to the dealership. They were extremely communicative, helpful, and transparent throughout this very stressful process. Also, extremely fair pricing for all the diagnostic/engine check work they did. 10/10 recommend these guys!

The staff helped me when I got stuck working on a DIY project on my Jeep wrangler to remove an old bolt for fitting seat jackers. The mechanic helped me on the spot and it was done within 5 seconds of me requesting!!! Great experience overall ✌️

I had the pleasure of taking my 2014 Volt to Doctor Don’s and experience first hand what a class act Ric and his crew are. They took exceptional care of my car when it was in the shop. I really feel that I received excellent value for what I paid and the work which was performed. Doctor Don’s has been serving the Ballard for years and community if fortunate to have this successful, family owned business in their back yard. Doctor Don’s techs can do it all; old & new, foreign & domestic, gas & hybrid! Don’t hesitate to take your auto to Doctor Don’s for your next routine maintenance or emergency.