Northwest Automotive Inc

Raoul went the extra mile, I came in for a pre-purchase inspection. The car is brought in had several engine compartment push-pins missing and Raoul replaced them for free. Excellent service. Thank you very much.

A huge shoutout to Doug and the team for their assistance with an issue I could not have resolved on my own. Doug promptly returned my phone call, scheduled me in a timely fashion, and quickly called me when I’d left my belongings behind so I could return and retrieve them. Fantastic customer service; I look forward to entrusting them with my car care for future service!

I trust this team far beyond any dealership in the greater Puget Sound. Raul and Doug are amazing and have tremendous insight. Their tech team works hard to meet the deadlines and all the costs have been far under any Mercedes, Dodge or Ford dealership I have used in the past. They stand behind their work, and have always completed my cars on time even when some parts were delayed.

Amazing experience here! Working with Doug has been a super easy experience. There was some body work that needed to be done on my car (got into a little fender bender lol) and he got it done the next day. Prices are very fair as well! I’ll definitely come back here if I need any additional services. Also, the mural outside the building is super sick! Thanks Doug!

These people are AMAZING! Doug really helped me out. I had been dealing with an issue on my car and Doug had it settled and fixed faster than any other shop was able to. Incredible service, super friendly mechanics. Knowledgeable, reasonable, and well worth a visit for your auto needs.