🔧 Tesla Service Center

Super impressed with Tesla Service - My 12v battery died last night (after 4+ years). After AAA jumpstarted my car, I drove straight to Tesla service without an appointment. I had an appointment in two weeks to replace the air filters, check the brake fluid levels and replace the 12v battery but they agreed to do all that stuff today. They finished in like 30 minutes. So after 4+ years and 85,000 miles of driving my entire service cost on this car is $271!

Amazing experience. Made a last minute book to fix a torn ABS wire and some sensor issues, they serviced it immediately and got it ready for pickup in just 1 day! They also went above and beyond by cleaning my mats when they didn’t have to. They were also providing updates via the Tesla app and were super prompt to respond there as well. It was my first time taking my Model Y there and I am so, so happy to have received truly 5 star service from this team. Thank you!

I wish I went to this location earlier. They are extremely competent and capable relative to my other experiences. The service was quick, employees were knowledgeable and friendly. They applied the warranty correctly, diagnosed the issue correctly and fixed it correctly. There's a nice lounge with refreshments and a large garage that looks proper. While I live farther, I will only go to this location from now on

If you are here for a service appointment, you may drive up all the way to the Service section until you see the check-in employees, don't have to park your car outside and walk in to ask. - Make sure to bring the car key and clean up the personal things inside the car before driving there. - My service is estimated about 2 hours for the window alignment and car trunk gap lining, hence I decided to wait in the customer room which has wifi and coffee. The progress is updated regularly in the app, no one really talking to you in person, even when the service is completed, you just got the message and go to find your car outside along the 6th ave (or find it in Location tab in the Tesla app). Not sure why my car was parked well far away to the south, took me 5 minutes to find it. It is what it is, be courtesy and good luck with your service.

I had Justus help me. She was very nice and communicated well. I got a flat tire that destroyed my tire, wheel and sensor. Tesla Roadside called ABC Towing to bring me a loaner tire. When I arrived at my service appointment, I was estimated 1 hour for repairs and it took about 2.5 hours. Justus did come into the waiting room and let me know what was going on. For someone who had never had a service appointment with Tesla or at this location: 1. If you have a service appointment, drive up the ramp on the north side of the building. No need to park and go inside. 2. Service appointments start at 9am even though there are time slots for 8am. 3. There’s a PIN set on your car when you pick up. The pin is in your Tesla messages in the app. Some slight things that were frustrating about this appointment but overall my car is fixed within a timely manner.